Internet of Things (IOT) is disrupting the telecom industry. IOT today qualifies companies to monitor and detect device breakdowns in real time. On the flip side, the competitive landscape is changing everyday with competition from different direction and formerly thought of as unrelated industries. Data in the industry provided a distinctive opportunity for companies to use it as a competitive advantage. Brainswig combine the telecom experience with IOT expertness to enable data-driven strategies in the areas of supply chain optimization, device fault analysis, service truck routing, customer experience and retention, upsell and cross-sell opportunities, call center optimization and ARPU development.



Telecom Analytics

  • Network Optimization
  • Device Fault Analytics
  • Service Track Routing
  • ARPU Analytics
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  • Network Optimization
    • Using advanced analytics, accelerate trouble shooting and solve existing and potential problems within minutes.

    • Enhance your network planning, save costs and maximize your asset utilization.

    • Overcome delays and inadequacies produced by broadcast storms. Capture some data from your network to see how many broadcasts are going across the network and where they are coming from.

    • Using data intelligence to analyze, evaluate and enhance your packet routes and path costs.

    • Connections come in rushing from anywhere. Employ analytics to predict the network capacity overload.
    • Monitor the transport layer and evade superfluous data retransmission.




  • Device Fault Analytics
    • Your design and innovation need to shine! Get a head start in spotting aberration patterns. Detect, Respond and Resolve problems at the primary stage to enhance customer experience.

    • Use our device fault analytical tool in identifying the root cause of imperfections and nip your short comings at the bud.


    • Take advantage of our automated solution in forecasting service failures and outages.


    • Use data intelligence to monitor, detect, diagnose and recover ahead of time for augmented customer service.


    • Improved employee satisfaction leading to reduced employee churn.




  • Service Track Routing
    • Optimize your service route management and generate routes using predefined criteria to maximize resource utilization and minimize miles traveled.


    • Leverage knowledge from the data for an efficient Mobile Location Management

    • Improve on the quality of your service truck management by choosing the Optimal Path Solutions

    • We know your biggest challenge – Churn Prevention! We believe in the golden rule that ‘Retaining a customer is more profitable than acquiring a new one’

    • Use the advantage of data to Schedule and Track vehicle networks and the routes

    • Analyze your signal strengths for an improved Mobile Signal Management and efficient Network Planning




  • ARPU Analytics

    • Average revenue per unit or user (ARPU) is inherently focused on an individual using Telecom services. Our ARPU measure is most frequently used in telecommunications sector to survey the amount of revenue generated per cell-phone users or unit.


    • Increase your Customer Engagement Management! With better understanding of your customer behavior the retention becomes simpler.


    • Augmented analysis and insights on customer spend results in customer satisfaction, growth and loyalty.


    • Use data intelligence to identify the factors for customer attrition and develop a better customer reactivation strategy.